Samsung is finally taking a big step and halting all sales and exchanges of the Galaxy Note 7 across the globe. Along with this, Samsung recommends Galaxy Note 7 owners to turn the device off and take the "take advantage of the remedies available, including a refund at their place of purchase."
After the reports of exploding Safe Units of the Samsung Galaxy Note 7, Samsung wants you to get rid of your Galaxy Note 7 because consumers’ safety remains their top priority.
Here's the full statement from Samsung-
We are working with the U.S. Consumer Product Safety Commission (CPSC) to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.
We remain committed to working diligently with the CPSC, carriers and our retail partners to take all necessary steps to resolve the situation. Consumers with an original Galaxy Note7 or replacement Galaxy Note7 should power down and take advantage of the remedies available, including a refund at their place of purchase. For more information, consumers should visit samsung.com/us/note7recall or contact 1-844-365-6197.
[Update] You can also Exchange your current Galaxy Note7 for a Galaxy S7 or Galaxy S7 edge and replacement of any Galaxy Note7 specific accessories with a refund of the price difference between devices.
Source:- Samsung
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