Samsung really messed up during Galaxy Note 7 recall and discontinuation, the situation got even worse after a Second recall.
Ecommerce solutions conducted a survey, which was followed by the official discontinuation of Samsung’s problematic Galaxy Note 7. When asked to 1,020 US-based consumers if they would buy another Samsung phone?
40% of current Samsung phone owners said that they would not buy another Samsung phone in the future. That figure is up from the 34% who made a similar claim in the company’s first survey. Branding Brand said that 46% of respondents had become Samsung smartphone users within the past two years, while more than half — 54% — had been loyal Samsung phone owners for three years or more.
70% of the users said they will go for another Android Smartphone, while the remaining will choose iPhone.
#tbt Samsung's software update policy and their every week/month new Smartphone launch thing is seriously messed up and following this, Samsung launched a problematic Galaxy Note 7... uh!