How to Leverage Your VoIP System on Your Mobile Phone

You can keep employees connected to the office and up-to-date by providing mobile access via a company VoIP system.

Nearly everyone owns a smartphone. Enterprises can empower employees to stay connected to the office, by allowing them to connect their devices to a company voice over internet protocol (VoIP) system.

Forward-thinking companies enable workers to stay directly connected to the office using smartphone apps. You can accomplish this easily by taking advantage of the mobile device applications offered by third-party VoIP services.

A Straightforward Fix for Improved Communication

VoIP systems offer a lot of great benefits, but in the past mobility wasn’t one of them. Now, however, most leading VoIP service providers offer apps that enable employees to link commercial phone services to mobile devices.

After downloading a free VoIP provider app, employees can make calls just as if they’re still in the office using their mobile device. As long as employees have a data or internet connection, they can take and make calls using their corporate extension. For example, a client or customer can call your 800 toll free number, and the VoIP service provider will route the call directly to the designated employee’s handset via the app.

Two Technologies That Work Great Together

VoIP smartphone apps are simple and straightforward. Users need only download the appropriate app from the marketplace for their device – for example, Google Play or the Apple Store.

In addition to enabling professionals to route calls from their office phone to their handsets, VoIP apps also give employees mobile access to essential functions. For example, employees can change their voicemail greeting using their smartphone. They can also use their handset to automatically login to the office voice mail and check messages.

Internally, staff members can use select apps like a walkie-talkie to talk with coworkers. VoIP apps also typically offer texting functionality for fast and convenient communication between employees.

Connectivity That Boosts the Bottom Line

The primary functions of most businesses are to capture new opportunities and retain existing ones. Companies invest heavily in marketing to achieve this goal. Often, this process involves clients or consumers responding to advertisements or other communications.

It's easier to convince a potential customer to take a desired action when they're newly interested in your offering. Between the time a salesperson receives a call, retrieves a customer message and returns the message – any number of things could cause a customer to lose interest in your offering.

By answering when customers call or replying to customers quickly, salespeople can capture leads while they are "hot." In the end, improved connectivity can improve your bottom line.

Getting Started With VoIP Is Easy

Today, third-party vendors offer cost-effective, flexible VoIP plans. With the subscription services, your free from managing system maintenance and equipment upgrades. Once you’ve invested in setting up your VoIP phone system, your service provider will handle all software updates and maintenance.

By enabling your employees to link their smart devices to the company VoIP system, you'll enjoy the convenience, flexibility and – most importantly – the peace-of-mind of knowing that your phone system can easily expand along with your business.